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JobsLaunchAdmin2024-11-20T09:03:19+02:00
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Assistant Spa Manager

Hoedspruit - Limpopo
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Spa & Wellness Therapist

Hoedspruit - Limpopo
More Details

Assistant Spa Manager

Hoedspruit - Limpopo
More Details

Amani Spa & Wellness is a leading global wellness brand blending travel, hospitality, and wellbeing to inspire authentic memorable spa and wellness experiences.

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Spa Manager – Radisson Safari Hotel Hoedspruit, Limpopo

Position Description

The Spa & Wellness Manager holds full accountability for the strategic direction, commercial performance, and brand integrity of the spa and wellness offering.

This role requires a commercially astute and visionary leader who drives wellness as a core business pillar while delivering measurable revenue growth and brand differentiation. The Spa & Wellness Manager operates at both strategic and leadership level, balancing business development, guest experience innovation, and team performance.

Key Deliverables

  • An industry expert and independent thinker that can make decisions and work without supervision.
  • Must be able to handle staff, staff discipline etc.
  • Must be sales and marketing driven and be able to plan a marketing calendar and do promotions to boost business.
  • Must have high standards in terms of the cleanliness and organization of the workplace.
  • Must be able to do stock control and ordering (product knowledge and planning) and be able to budget etc
  • At least 3+ years in a Spa Manager position

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum two-year qualification).
  • Minimum 5 years’ experience within a luxury hospitality or wellness environment.
  • Minimum 1 year experience in a senior leadership role.
  • Strong financial and business acumen, able to interpret and apply revenue reports and performance data.
  • Computer literacy and proficient in MS Office (Outlook, Excel) and spa management systems.
  • Excellent verbal and written English communication skills.
  • Demonstrated leadership capability with strong interpersonal intelligence.
  • South African citizens only

Remuneration & Working Hours

  • Basic Salary: R35 000 per month
  • Departmental Performance Bonus.
  • Spa Operating Hours: 09:00 – 18:00.
  • Work Hours: 45hrs per week, including weekends and/or Public Holidays
  • Start date: 27 April 2026

Apply Now

Spa Manager – Sabi Sandringham, Limpopo

Position Description

The Junior Spa Therapist is responsible for delivering professional, personalised spa and wellness treatments while developing technical competency, confidence, and commercial awareness in alignment with Amani standards.

This role is designed to support growth into a fully competent Spa Therapist position, requiring a motivated and detail-oriented individual who demonstrates a strong commitment to guest experience, operational excellence, and continuous learning.

Key Deliverables

  • Treatment Excellence & Operational Standards: Deliver all treatments in accordance with Amani Treatment Standards and Protocols, and ensure every guest interaction reflects professionalism, warmth, and care.
  • Revenue Performance: Take ownership of achieving individual monthly revenue targets and contribute to Spa utilisation targets through proactive guest engagement and rebooking.
  • Marketing & Guest Conversion: Actively promote all spa and wellness services, retail products, and seasonal campaigns to maximise guest experience.
  • Guest Experience Excellence: Deliver a seamless, personalised, and emotionally engaging guest journey, anticipating needs and ensuring exceptional service and wellness experiences at every touchpoint.
  • Team Culture: Demonstrate openness to feedback and continuous improvement, and support a positive, respectful, and collaborative team culture.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum 1-year qualification).
  • Minimum 1 years’ experience within a luxury hospitality or wellness environment.
  • Performs treatments in accordance with Amani protocols while continuously developing technical skill and confidence
  • Contributes to revenue performance through treatment delivery, retail awareness, and guest engagement
  • Embraces a culture of teamwork, accountability, and ongoing personal and professional growth

Remuneration & Working Hours

  • Basic Salary: R5 500 per month
  • Commission: 10% on Services & Retail (excl. VAT) personally performed.
  • Spa Operating Hours: 08:00 – 17:00. Must be available for early or later appointments if requested.
  • Leave Cycle: 3 weeks (21 days) on, 1 week (7 days) off. Or equivalent to 1 Off Day for every 3 days worked.
  • Accommodation: Shared accommodation with daily staff meals
  • Start date: 1 July 2026

Apply Now

Spa Therapist – Sabi Sandringham, Limpopo

Position Description

The Spa Therapist is responsible for delivering exceptional, personalised spa and wellness experiences aligned to Amani standards, while actively contributing to the commercial success and operational integrity of the Spa within the Lodge environment.

This role requires a professional, detail-oriented, and revenue-aware therapist who balances treatment excellence with retail performance, guest relationship building, and disciplined operational compliance.

Key Deliverables

  • Treatment Excellence & Operational Standards: Deliver all treatments in accordance with Amani Treatment Standards and Protocols, and ensure every guest interaction reflects professionalism, warmth, and emotional intelligence.
  • Revenue Performance & Retail Leadership: Achieve and exceed individual revenue targets through consistent treatment excellence, ethical homecare recommendations, and proactive guest rebooking.
  • Marketing & Guest Conversion: Maintain strong product and treatment knowledge to confidently recommend spa and wellness services, experiences and home care aligned to guest needs.
  • Guest Experience Excellence: Deliver a seamless, personalised, and emotionally engaging guest journey, anticipating needs and ensuring exceptional service and wellness experiences at every touchpoint.
  • Team Culture: Maintain personal wellbeing and support a positive, respectful, and collaborative team culture.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum 2-year qualification).
  • Minimum 2 years’ experience within a luxury hospitality or wellness environment.
  • Confident and competent performing face and body treatments with professional excellence.
  • Proven ability to meet and exceed individual revenue targets.
  • Strong verbal and written English communication skills.
  • Demonstrated emotional intelligence and ability to operate within a multicultural environment.

Remuneration & Working Hours

  • Basic Salary: R7 250 per month
  • Commission: 10% on Services & Retail (excl. VAT) personally performed.
  • Spa Operating Hours: 08:00 – 17:00.
  • Leave Cycle: 3 weeks (21 days) on, 1 week (7 days) off. Or equivalent to 1 Off Day for every 3 days worked.
  • Accommodation: Single-occupancy accommodation with daily staff meals
  • Start date: 1 July 2026

Apply Now

Spa Manager – Sabi Sandringham, Limpopo

Position Description

The Lodge Spa Manager holds full accountability for the commercial success, operational integrity, and brand excellence of the Spa within the Lodge environment.

This role requires a highly visible, emotionally intelligent leader who balances hands-on guest engagement with strategic business oversight, ensuring the Spa performs as a profitable, integrated business unit while delivering an exceptional, personalised wellness experience aligned to Amani standards.

Key Deliverables

  • Operational Leadership: Provide full operational leadership of the Spa, ensuring the Spa is staged, prepared, and positioned for optimal guest conversion and revenue generation
  • Deliver Strong Commercial Performance: Take full ownership of Spa financial performance, driving revenue growth, profitability, and disciplined cost control in line with approved targets.
  • Grow Revenue Through Innovation: Lead execution of on-property marketing initiatives, seasonal campaigns, and experiential activations, positioning the Spa as a key guest experience driver throughout the Lodge journey.
  • Optimise Guest Capture & Experience: Maximise treatment occupancy, retail conversion, and wellness participation, offering personalised experiences that enhance guest satisfaction, loyalty, and overall wellness journey.
  • Lead and Inspire High-Performance Teams: Build, develop, and retain a high-performing team culture focused on accountability, engagement, continuous development, and service excellence.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum two-year qualification).
  • Minimum 5 years’ experience within a luxury hospitality or wellness environment.
  • Minimum 1 year experience in a senior leadership role.
  • Strong financial and business acumen with proven ability to interpret revenue reports and performance data.
  • Computer literacy and proficient in MS Office (Outlook, Excel) and spa management systems.
  • Excellent verbal and written English communication skills.
  • Demonstrated leadership capability with strong interpersonal intelligence.

Remuneration & Working Hours

  • Basic Salary: R10 000 per month
  • Commission: 10% on Services & Retail (excl. VAT) personally performed.
  • Spa Operating Hours: 08:00 – 17:00.
  • Leave Cycle: 2 weeks (42 days) on, 2 week (14 days) off. Or equivalent to 1 Off Day for every 3 days worked.
  • Accommodation: Single-occupancy accommodation with daily staff meals
  • Start date: 1 July 2026

Apply Now

Junior Spa Therapist – Tsholo Safari Lodge, Pilanesberg

Position Description

The Junior Spa Therapist is responsible for delivering professional, personalised spa and wellness treatments while developing technical competency, confidence, and commercial awareness in alignment with Amani standards.

This role is designed to support growth into a fully competent Spa Therapist position, requiring a motivated and detail-oriented individual who demonstrates a strong commitment to guest experience, operational excellence, and continuous learning.

Key Deliverables

  • Treatment Excellence & Operational Standards: Deliver all treatments in accordance with Amani Treatment Standards and Protocols, and ensure every guest interaction reflects professionalism, warmth, and care.
  • Revenue Performance: Take ownership of achieving individual monthly revenue targets and contribute to Spa utilisation targets through proactive guest engagement and rebooking.
  • Marketing & Guest Conversion: Actively promote all spa and wellness services, retail products, and seasonal campaigns to maximise guest experience.
  • Guest Experience Excellence: Deliver a seamless, personalised, and emotionally engaging guest journey, anticipating needs and ensuring exceptional service and wellness experiences at every touchpoint.
  • Team Culture: Demonstrate openness to feedback and continuous improvement, and support a positive, respectful, and collaborative team culture.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum 1-year qualification).
  • Minimum 1 years’ experience within a luxury hospitality or wellness environment.
  • Performs treatments in accordance with Amani protocols while continuously developing technical skill and confidence
  • Contributes to revenue performance through treatment delivery, retail awareness, and guest engagement
  • Embraces a culture of teamwork, accountability, and ongoing personal and professional growth

Remuneration & Working Hours

  • Basic Salary: R6 000 per month
  • Commission: 10% on personal Services & Retail Revenue (excl. VAT), after working back Basic Salary
  • Spa Operating Hours: 09:00 – 19:00. Must be available for early or later appointments if requested.
  • Leave Cycle: 3 weeks (21 days) on, 1 week (7 days) off. Or equivalent to 1 Off Day for every 3 days worked.
  • Accommodation: Shared accommodation with daily staff meals
  • Start date: 1 July 2026

Apply Now

Spa Therapist – Tsholo Safari Lodge, Pilanesberg

Position Description

The Spa Therapist is responsible for delivering exceptional, personalised spa and wellness experiences aligned to Amani standards, while actively contributing to the commercial success and operational integrity of the Spa within the Lodge environment.

This role requires a professional, detail-oriented, and revenue-aware therapist who balances treatment excellence with retail performance, guest relationship building, and disciplined operational compliance.

Key Deliverables

  • Treatment Excellence & Operational Standards: Deliver all treatments in accordance with Amani Treatment Standards and Protocols, and ensure every guest interaction reflects professionalism, warmth, and emotional intelligence.
  • Revenue Performance & Retail Leadership: Achieve and exceed individual revenue targets through consistent treatment excellence, ethical homecare recommendations, and proactive guest rebooking.
  • Marketing & Guest Conversion: Maintain strong product and treatment knowledge to confidently recommend spa and wellness services, experiences and home care aligned to guest needs.
  • Guest Experience Excellence: Deliver a seamless, personalised, and emotionally engaging guest journey, anticipating needs and ensuring exceptional service and wellness experiences at every touchpoint.
  • Team Culture: Maintain personal wellbeing and support a positive, respectful, and collaborative team culture.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum 2-year qualification).
  • Minimum 2 years’ experience within a luxury hospitality or wellness environment.
  • Confident and competent performing face and body treatments with professional excellence.
  • Proven ability to meet and exceed individual revenue targets.
  • Strong verbal and written English communication skills.
  • Demonstrated emotional intelligence and ability to operate within a multicultural environment.

Remuneration & Working Hours

  • Basic Salary: R7 250 per month
  • Commission: 10% on personal Services & Retail Revenue (excl. VAT), after working back Basic Salary
  • Spa Operating Hours: 09:00 – 19:00. Must be available for early or later appointments if requested.
  • Leave Cycle: 3 weeks (21 days) on, 1 week (7 days) off. Or equivalent to 1 Off Day for every 3 days worked.
  • Accommodation: Shared accommodation with daily staff meals
  • Start date: 1 July 2026

Apply Now

SPA Supervisor – Tsholo Safari Lodge, Pilanesberg

Position Description

The Lodge Spa Supervisor supports the Spa Manager in overseeing the daily operational performance, service delivery standards, and team coordination within the Spa, while performing hands-on treatments.

This role requires a proactive, organised, and guest-focused professional who ensures operational readiness, service consistency, and revenue support while maintaining strong communication between the Spa team and Lodge operations.

The Spa Supervisor plays a key role in maintaining treatment quality, supporting therapist productivity, and ensuring that the Spa environment consistently reflects the standards and wellness philosophy of Amani Spa & Wellness.

Key Deliverables

  • Operational Support: Supports the Spa Manager in ensuring the Spa operates efficiently, profitably, and in alignment with Amani standards while remaining hands-on performing treatments.
  • Operational Control & Business Support: Support stock control procedures including stock takes, orders, and inventory management in accordance with Amani standards.
  • Marketing Initiatives & Revenue Support: Actively promote spa offerings through guest interactions, spa tours, and lodge-hosted guest engagement opportunities.
  • Guest Experience Excellence: Foster a culture of proactive guest care and solution-focused service delivery among therapists, maintaining a consistent and personalised guest experience across all spa touchpoints.
  • Team Leadership & Development: Support therapist development through mentorship, treatment guidance, and maintaining team productivity, positive morale, and professional conduct.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum two-year qualification).
  • Minimum 4 years’ experience within a luxury spa and hospitality environment.
  • Minimum 1 year experience in a leadership role.
  • Strong operational and financial awareness with the ability to interpret performance data.
  • Computer literacy and proficient in spa management systems and MS Office (Outlook, Excel).
  • Excellent verbal and written English communication skills.
  • Demonstrated leadership capability with strong interpersonal and organisational skills.

Remuneration & Working Hours

  • Basic Salary: R9 500 per month
  • Commission: 10% on Services & Retail (excl. VAT) personally performed.
  • Spa Operating Hours: 09:00 – 19:00.
  • Leave Cycle: 3 weeks (21 days) on, 1 week (7 days) off or equivalent to 1 Off Day for every 3 days worked
  • Accommodation: Single-occupancy accommodation with daily staff meals
  • Start date: 1 June 2026

Apply Now

Senior SPA Therapist – Leeu Estate, Franschhoek

Position Description

The Senior Spa Therapist is a highly skilled and experienced spa and wellness professional responsible for delivering exceptional treatment standards while supporting team performance, operational discipline, and revenue growth within the Spa.

This role requires a confident, guest-centric therapist who leads by example, consistently elevating service delivery, mentoring team members, and contributing to a culture of excellence aligned with Amani standards.

Key Deliverables

  • Treatment Excellence & Operational Standards: Deliver all treatments in accordance with Amani SOPs, ensuring consistency, quality, hygiene, and full compliance with consultation and operational protocols.
  • Revenue Performance & Retail Leadership: Achieve and exceed individual revenue targets through personalised guest engagement, rebooking, upselling, and leading retail performance by example.
  • Marketing & Guest Conversion: Maintain strong product and treatment knowledge to confidently recommend spa and wellness services, experiences and home care aligned to guest needs.
  • Guest Experience Excellence: Deliver a seamless, personalised, and emotionally engaging guest journey, anticipating needs and ensuring exceptional service at every touchpoint.
  • Team Leadership & Capability Building: Lead by example in professionalism, accountability, and positive team culture., supporting onboarding, therapist development, and performance improvement to strengthen team capability and consistency

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum two-year qualification).
  • Minimum 7 years’ experience within a luxury spa or hospitality environment.
  • Advanced competency across massage, skincare, and wellness treatments.
  • Proven ability to meet and exceed individual revenue and retail targets.
  • Strong verbal and written English communication skills.
  • Demonstrated leadership qualities with the ability to guide and support team members.

Remuneration & Working Hours

  • Basic Salary: R11 000 per month
  • Commission: 10% on personal Services & Retail Revenue (excl. VAT), after working back Basic Salary
  • Working Hours: 45-hours per week, including weekends and/or Public Holidays.
  • Spa Operating Hours: 09:00 – 19:00. Must be able for early and late shifts according to operational needs.
  • Start date: 1 July 2026

Apply Now

SPA Concierge & Back-up Therapist – Leeu Estate, Franschhoek

Position Description

The Spa Concierge & Back-Up Therapist is responsible for supporting both front-of-house operations and treatment delivery, ensuring seamless guest flow, operational efficiency, and consistent service excellence across the Spa.

This role requires a highly adaptable, detail-oriented professional who contributes to revenue performance through both administrative coordination and hands-on treatment delivery when required.

Key Deliverables

  • Front Desk Support & Operational Efficiency: Support seamless front desk operations, ensuring accurate bookings, administrative excellence, and efficient scheduling that optimises therapist utilisation and guest flow.
  • Revenue Contribution & Guest Conversion: Drive individual and team revenue through effective rebooking, upselling, cross-selling, and proactive guest engagement.
  • Guest Experience Delivery: Ensure a personalised, professional, and seamless guest journey across all touchpoints, both at reception and during treatment delivery when required.
  • Dual Role Treatment & Service Support: Perform treatments in accordance with Amani SOPs when required, maintaining treatment quality, consultation standards, and ethical homecare recommendations.
  • Marketing & Guest Conversion: Actively promote all spa and wellness services, retail products, and seasonal campaigns to maximise guest experiences.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum one-year qualification).
  • Minimum 3 years’ experience within a luxury spa or hospitality environment.
  • Competent in performing face and body treatments with confidence and professionalism.
  • Experience in spa reception, bookings, or administrative coordination.
  • Computer literate and proficient in spa software systems and MS Office (Outlook, Excel, Word).
  • Strong verbal and written English communication skills.
  • Strong organisational, multitasking, and problem-solving abilities.
  • Demonstrated ability to work flexibly across operational functions.

Remuneration & Working Hours

  • Basic Salary: R11 000 per month
  • Commission: 10% on personal Services & Retail Revenue (excl. VAT)
  • Working Hours: 45-hours per week, including weekends and/or Public Holidays.
  • Spa Operating Hours: 09:00 – 19:00. Must be able for early and late shifts according to operational needs.
  • Start date: 1 July 2026

Apply Now

SPA Therapist – Leeu Estate, Franschhoek

Position Description

The Spa Therapist is responsible for delivering exceptional, personalised spa and wellness experiences aligned to Amani standards, while actively contributing to the commercial success and operational integrity of the Spa within the Leeu Collection environment.

This role requires a professional, detail-oriented, and revenue-aware therapist who balances treatment excellence with retail performance, guest relationship building, and disciplined operational compliance.

Key Deliverables

  • Treatment Excellence & Operational Standards: Deliver all treatments in accordance with Amani Treatment Standards and Protocols, and ensure every guest interaction reflects professionalism, warmth, and emotional intelligence.
  • Revenue Performance & Retail Leadership: Achieve and exceed individual revenue targets through consistent treatment excellence, ethical homecare recommendations, and proactive guest rebooking.
  • Marketing & Guest Conversion: Maintain strong product and treatment knowledge to confidently recommend spa and wellness services, experiences and home care aligned to guest needs.
  • Guest Experience Excellence: Deliver a seamless, personalised, and emotionally engaging guest journey, anticipating needs and ensuring exceptional service and wellness experiences at every touchpoint.
  • Team Culture: Maintain personal wellbeing and support a positive, respectful, and collaborative team culture.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum 2-year qualification).
  • Minimum 4 years’ experience within a luxury hospitality or wellness environment.
  • Confident and competent performing face and body treatments with professional excellence.
  • Proven ability to meet and exceed individual revenue targets.
  • Strong verbal and written English communication skills.
  • Demonstrated emotional intelligence and ability to operate within a multicultural environment.

Remuneration & Working Hours

  • Basic Salary: R9 000 per month
  • Commission: 10% on personal Services & Retail Revenue (excl. VAT), after working back Basic Salary
  • Working Hours: 45-hours per week, including weekends and/or Public Holidays.
  • Spa Operating Hours: 09:00 – 19:00. Must be able for early and late shifts according to operational needs.
  • Start date: 1 July 2026

Apply Now

Assistant SPA Manager – Leeu Estate, Franschhoek

Position Description

The Assistant Spa Manager is responsible for the day-to-day operational leadership, service delivery, and team performance within the Spa, ensuring alignment with brand standards and commercial objectives.

This role requires a highly organised and guest-focused leader who translates strategy into execution, ensuring operational excellence, consistent service delivery, and revenue performance across all spa functions.

The Assistant Spa Manager works in close partnership with the Spa & Wellness Manager, supporting business performance while maintaining full accountability for the daily operation of the Spa.

Key Deliverables

  • Operational Leadership & Execution: Lead and manage daily spa operations, ensuring seamless service delivery, operational readiness, and full compliance with Amani standards and SOPs.
  • Operational Control & Business Support: Maintain oversight of administration, stock control, reporting, and operational processes, while acting as second-in-command in support of the Spa & Wellness Manager.
  • Commercial Performance & Revenue Support: Drive revenue through effective scheduling, therapist productivity, retail performance, and consistent achievement of operational financial targets.
  • Guest Experience Excellence: Ensure a seamless, personalised, and high-quality guest journey and wellness experience that enhances satisfaction, loyalty, and repeat visitation.
  • Team Leadership & Development: Supervise and support the spa team to promote a collaborative, respectful, and engaging culture aligned to Amani values and service excellence.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum two-year qualification).
  • Minimum 5 years’ experience within a luxury spa and hospitality environment.
  • Minimum 1 year experience in a leadership role.
  • Strong operational and financial awareness with the ability to interpret performance data.
  • Computer literacy and proficient in spa management systems and MS Office (Outlook, Excel).
  • Excellent verbal and written English communication skills.
  • Demonstrated leadership capability with strong interpersonal and organisational skills.
  • Own reliable transport

Remuneration & Working Hours

  • Basic Salary: R18 000 per month
  • Commission: 10% on personal Services & Retail Revenue (excl. VAT)
  • Working Hours: 45-hours per week, including weekends and/or Public Holidays.
  • Spa Operating Hours: 09:00 – 19:00. Must be able for early and late shifts according to operational needs.
  • Start date: 1 July 2026

Apply Now

SPA Manager – Tsholo Safari Lodge, Pilanesberg

Position Description

The Lodge Spa Manager holds full accountability for the commercial success, operational integrity, and brand excellence of the Spa within the Lodge environment.

This role requires a highly visible, emotionally intelligent leader who balances hands-on guest engagement with strategic business oversight, ensuring the Spa performs as a profitable, integrated business unit while delivering an exceptional, personalised wellness experience aligned to Amani standards.

Key Deliverables

  • Operational Leadership: Provide full operational leadership of the Spa, ensuring the Spa is staged, prepared, and positioned for optimal guest conversion and revenue generation
  • Deliver Strong Commercial Performance: Take full ownership of Spa financial performance, driving revenue growth, profitability, and disciplined cost control in line with approved targets.
  • Grow Revenue Through Innovation: Lead execution of on-property marketing initiatives, seasonal campaigns, and experiential activations, positioning the Spa as a key guest experience driver throughout the Lodge journey.
  • Optimise Guest Capture & Experience: Maximise treatment occupancy, retail conversion, and wellness participation, offering personalised experiences that enhance guest satisfaction, loyalty, and overall wellness journey.
  • Lead and Inspire High-Performance Teams: Build, develop, and retain a high-performing team culture focused on accountability, engagement, continuous development, and service excellence.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum two-year qualification).
  • Minimum 5 years’ experience within a luxury hospitality or wellness environment.
  • Minimum 1 year experience in a senior leadership role.
  • Strong financial and business acumen with proven ability to interpret revenue reports and performance data.
  • Computer literacy and proficient in MS Office (Outlook, Excel) and spa management systems.
  • Excellent verbal and written English communication skills.
  • Demonstrated leadership capability with strong interpersonal intelligence.

Remuneration & Working Hours

  • Basic Salary: R15 000 per month
  • Commission: 10% on Services & Retail (excl. VAT) personally performed.
  • Spa Operating Hours: 09:00 – 19:00.
  • Leave Cycle: 3 weeks (21 days) on, 1 week (7 days) off or equivalent to 1 Off Day for every 3 days worked
  • Accommodation: Single-occupancy accommodation with daily staff meals
  • Start date: 1 June 2026

Apply Now

Guest Experience Manager – Leeu Estate, Franschhoek

Position Description

The Spa Guest Experience Manager is responsible for leading the front-of-house operations of the Spa, ensuring a seamless, professional, and commercially effective guest journey from initial enquiry through to post-visit engagement.

This role serves as the central coordination point between guests, therapists, and hotel operations, requiring a highly organised, guest-centric leader who drives booking conversion, revenue performance, and administrative excellence

Key Deliverables

  • Front-of-House Leadership & Operational Excellence: Lead all front desk operations, ensuring seamless booking management, administrative accuracy, and a consistently professional and welcoming guest environment.
  • Revenue Conversion & Commercial Performance: Drive spa and wellness revenue through effective booking conversion, upselling, cross-selling, and rebooking strategies, while maximising guest capture and utilisation.
  • Guest Journey Ownership: Ensure a seamless, personalised, and end-to-end guest experience from initial enquiry through to post-visit engagement, maintaining the highest standards of service excellence.
  • Team Leadership & Performance Management: Supervise, support, and develop the front-of-house team to deliver consistent performance, strong guest engagement, and alignment with Amani values.
  • Operational Coordination & Communication: Act as the central coordination point between guests, therapists, and hotel operations, ensuring alignment, efficiency, and smooth execution across all spa touchpoints.

Education & Skills Experience

  • Qualified Spa or Hospitality Professional (minimum one-year qualification).
  • Minimum 3 years’ experience within a luxury wellness or hospitality environment.
  • Minimum 1 year experience in a leadership role.
  • Strong knowledge of spa booking systems and administrative processes.
  • Computer literacy and proficient in MS Office (Outlook, Excel)
  • Strong financial awareness with the ability to interpret basic performance and revenue reports.
  • Excellent professional verbal and written English communication skills.
  • Strong organisational, multitasking, and problem-solving abilities.
  • Demonstrated leadership capability within a guest-facing environment.

Remuneration & Working Hours

  • Basic Salary: R13 000 per month
  • Commission: 10% on personal Services & Retail Revenue (excl. VAT)
  • Working Hours: 45-hours per week, including weekends and/or Public Holidays.
  • Spa Operating Hours: 09:00 – 19:00. Must be able for early and late shifts according to operational needs.
  • Start date: 1 July 2026

Apply Now

Junior SPA Therapist – Leeu Estate, Franschhoek

Position Description

The Junior Spa Therapist is responsible for delivering professional, personalised spa and wellness treatments while developing technical competency, confidence, and commercial awareness in alignment with Amani standards.

This role is designed to support growth into a fully competent Spa Therapist position, requiring a motivated and detail-oriented individual who demonstrates a strong commitment to guest experience, operational excellence, and continuous learning.

Key Deliverables

  • Treatment Excellence & Operational Standards: Deliver all treatments in accordance with Amani Treatment Standards and Protocols, and ensure every guest interaction reflects professionalism, warmth, and care.
  • Revenue Performance: Take ownership of achieving individual monthly revenue targets and contribute to Spa utilisation targets through proactive guest engagement and rebooking.
  • Marketing & Guest Conversion: Actively promote all spa and wellness services, retail products, and seasonal campaigns to maximise guest experience.
  • Guest Experience Excellence: Deliver a seamless, personalised, and emotionally engaging guest journey, anticipating needs and ensuring exceptional service and wellness experiences at every touchpoint.
  • Team Culture: Demonstrate openness to feedback and continuous improvement, and support a positive, respectful, and collaborative team culture.

Education & Skills Experience

  • Qualified Spa Therapist with a nationally recognised Diploma (minimum 1-year qualification).
  • Minimum 1 years’ experience within a luxury hospitality or wellness environment.
  • Performs treatments in accordance with Amani protocols while continuously developing technical skill and confidence
  • Contributes to revenue performance through treatment delivery, retail awareness, and guest engagement
  • Embraces a culture of teamwork, accountability, and ongoing personal and professional growth

Remuneration & Working Hours

  • Basic Salary: R7 000 per month
  • Commission: 10% on personal Services & Retail Revenue (excl. VAT), after working back Basic Salary
  • Working Hours: 45-hours per week, including weekends and/or Public Holidays.
  • Spa Operating Hours: 09:00 – 19:00. Must be able for early and late shifts according to operational needs.
  • Start date: 1 July 2026

Apply Now

SPA & Wellness Manager – Leeu Estate, Franschhoek

Position Description

The Spa & Wellness Manager holds full accountability for the strategic direction, commercial performance, and brand integrity of the spa and wellness offering across the Leeu Collection portfolio.

This role requires a commercially astute and visionary leader who drives wellness as a core business pillar, ensuring it is fully integrated into the guest journey while delivering measurable revenue growth and brand differentiation.

The Spa & Wellness Manager operates at both strategic and leadership level, balancing business development, guest experience innovation, and team performance, while operational spa execution is supported by the Assistant Spa Manager.

Key Deliverables

  • Drive Wellness as a Strategic Business Pillar: Position Amani Wellness Collection as a leading luxury wellness destination, delivering integrated, high-quality wellness experiences that are consistent, distinctive, and embedded across the full guest journey.
  • Deliver Strong Commercial Performance: Take ownership of revenue, profitability, and cost control, consistently achieving and exceeding spa and wellness financial targets.
  • Grow Revenue Through Innovation: Identify, develop, and implement cohesive, trend-aligned wellness strategies and new revenue streams, including wellness-led marketing campaigns, retreats, partnerships, and bespoke guest experiences.
  • Optimise Guest Capture & Experience: Maximise treatment occupancy, retail conversion, and wellness participation, offering personalised experiences that enhance guest satisfaction, loyalty, and overall wellness journey.
  • Lead and Inspire High-Performance Teams: Build, develop, and retain a high-performing team culture focused on accountability, engagement, continuous development, and service excellence.

Education & Skills Experience

  • A formally qualified Spa or Wellness professional (minimum two-year qualification).
  • Minimum 7 years’ experience in luxury spa and wellness leadership.
  • Proven track record in commercial performance, business development, and revenue growth.
  • Multi-property or resort experience highly advantageous.
  • Strong understanding of global luxury wellness trends and guest behaviour.
  • Demonstrated leadership capability with strong stakeholder and team management skills.
  • Computer literate and proficient in MS Office (Outlook, Excel) and spa management systems.
  • Excellent professional verbal and written English communication skills.
  • Own reliable transport

Remuneration & Working Hours

  • Basic Salary: R35 000 per month
  • Working Hours: 45-hours per week, including weekends and/or Public Holidays.
  • Spa Operating Hours: 09:00 – 19:00. Must be able for early and late shifts according to operational needs.
  • Start date: 1 July 2026

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Bespoke Product Manufacture

UNIQUELY YOURS, MINDFULLY AND IMPECCABLY CRAFTED

  • Bespoke Designs: Amani creates custom guest amenities and wellness products for the hospitality industry.
  • Sustainable Practices: Our products and packaging designs emphasise well-being and luxury while honouring the beauty of nature.
  • Cultural Reflection: Each creation reflects the local culture, environment, and setting, providing a distinctive and immersive experience for guests.
  • Innovative Technologies: We integrate cutting-edge technologies to enhance product quality and guest satisfaction.
  • Customizable Solutions: Our offerings can be tailored to meet specific needs and preferences.
  • Ethical Sourcing: We prioritize ethical sourcing and fair-trade practices, supporting local communities and the environment.
  • Industry Expertise: Leveraging years of industry expertise, we deliver exceptional products that elevate the overall guest experience.
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Business Management Support

DEDICATION TO SUSTAINED EXCELLENCE HAS NO TIMELINE

We offer consistent support from an expert specialist team in all core business functions, formalized through strategic reviews with the spa director/manager and hotel HOD team. Regular, intelligent reporting (bi-weekly, monthly, quarterly, annually) ensures alignment and focus, positioning the business to exceed guest and stakeholder expectations.

Our services include, but not limited to:

  • Operational Support: Daily management and operational guidance
  • Sales & Marketing Support: Strategy and execution for market positioning
  • Revenue Generation: Strategies for maximizing financial performance
  • Operational Collateral Review: Assessment and optimization of materials
  • KPIs & P&L Analysis: Performance metrics and action planning
  • Human Resources: Recruitment, management, and staff development
  • Training & Development: Ongoing education and skill enhancement
  • Mystery Guest & Operational Audit: Evaluation of service quality
  • Quarterly Performance Audit: Regular performance assessments
  • Annual SOP Review: Updates and improvements to operational procedures
  • Trend Analysis: Insights on global and regional spa and wellness trends
  • Procurement: Sourcing and acquiring necessary supplies and equipment
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Training & Development

UNLOCKING THE TRUE POTENTIAL THROUGH YOUR PEOPLE

Core Focus: Transforming Lives Through Education and Training

Amani’s mobile academy specializes in training Spa Therapists and Managers in the African hospitality industry, ensuring operational excellence through consistent, safe, and efficient practices. Our on-site training, supported by detailed SOPs, is designed to be cost-effective and sustainable.

Management Pre-Opening Training:

  • Human Resources: Recruitment, onboarding, and team management
  • Operations: Daily operations and workflow management
  • Financial Management: Budgeting and financial oversight
  • Point of Sale and Bookings Software: System training and utilization
  • Marketing and Business Platform: Custom marketing strategies and tools

Team Pre-Opening Training:

  • Brand Standards: Operational excellence and adherence
  • Guest Relations: Front desk etiquette and service excellence
  • Health and Lifestyle Consultation: Procedures and protocols
  • Personal Development: Soft skills and professional growth
  • Treatment & Products Protocols: Techniques and product knowledge
  • Up-Selling: Strategies for maximizing revenue
  • Training Methods: Effective training techniques and adaptation
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Pre-opening Services

PREP FOR SUCCESS; LAUNCH WITH EASE

Meticulous planning, preparation and flawless execution are crucial to the successful opening. By focusing on building awareness, establishing a strong team, creating a positive first impression, and fine-tuning services, it will be set up for long-term success and establish itself as a premier spa and wellness destination.

  • Treatment Menu & Services: Develop a comprehensive treatment menu and service offerings.
  • Budgets: Establish pre-opening and operational budgets.
  • Spa Set-Up: Plan and manage the setup process.
  • Recruitment: Assist with the recruitment and onboarding of staff.
  • SOPs & Quality Control: Develop standard operating procedures, protocols, and quality control measures.
  • Operational Collateral: Design and develop operational materials.
  • Marketing Collateral: Create and design marketing materials.
  • Marketing & Sales Support: Provide strategic support for marketing and sales efforts.
  • Revenue Planning: Develop strategies for revenue generation and financial success.
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Procurement Services

PROCURE WITH PRECISION, THRIVE WITH EXCELLENCE

  • Research & Sourcing: Identify high-quality fixtures, furniture, equipment, and spa products, considering trends, technology, and cultural relevance.
  • Vendor Partnerships: Work with local and international suppliers committed to excellence, sustainability, and cultural fit.
  • Order Management: Procure furniture, fittings, operating equipment (OE), supplies (OS&E), linens, decor, accessories, and spa products.
  • Design & Manufacture: Craft bespoke spa furniture and joinery, aligning with cultural and environmental contexts.
  • Retail & Professional Products: Supply premium retail and professional spa & wellness products, ensuring industry standards and local compatibility.
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Design & Technical Services

THE ART OF FUNCTION AND FORM

Phase I: Concept Development - Functional Layout - Concept Design

  • Define technical and operational requirements
  • Establish key deliverables and project scope
  • Present concept design and vision
  • Create functional layout and initial space planning
  • Set interior design direction and aesthetic
  • Optimise areas and facilities
  • Develop and refine floor plans, including furniture
  • Finalise spa and wellness concept and layout, aligning with brand standards

Phase II: Functional Layout - Schematic Design

  • Finalise layouts, space planning, and FF&E arrangements.
  • Develop interior design, materials, and aesthetic elements.
  • Select furniture, fabrics, and plan operating equipment.
  • Coordinate with architects, MEP engineers, and project consultants.
  • Detail ceiling layouts, finishes, and lighting fixtures.
  • Develop key interior elevations, wall finishes, and shop-fitting.
  • Collaborate with spa and wellness equipment specialists.
  • Finalise finishing schedules.

Phase III: Final Design & Construction Documentation

  • Produce detailed final floor plans with floor details.
  • Finalise ceiling plans, lighting fixtures, and MEP specifications.
  • Create interior elevations, wall finishes, shop-fitting, and decorative lighting.
  • Develop furniture and fixed fittings plans and layouts.
  • Provide detailed shop-drawings, including design specifics for fixtures and finishes.
  • Complete material and finishes specification schedules.
  • Document furniture selections, including finishes and fabrics.
  • Finalise selections and schedules for sanitary-ware fittings.
  • Choose and specify aesthetics for door and cupboard handles.
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Concept & Brand Development

YOUR POINT OF DIFFERENTIATION

  • Project Viability Studies: Create a conceptual presentation to assess project viability.
  • Wellness Strategy: Develop an overall wellness strategy for the project.
  • Vision & Branding: Define the vision, corporate identity, and brand story.
  • Brand Image: Establish the brand image and highlight competitive strengths.
  • Positioning & Target Market: Determine the positioning strategy and identify the target market.
  • Guest Journey: Define the 360-degree guest journey to ensure a holistic experience.
  • Facilities & Experiences: Conceptualise facilities and experiences, with unique selling point (USP) recommendations (refer to Technical Services).
  • Floor Plans: Draft floor plans focusing on operational flow, maximizing revenue opportunities, and ensuring a seamless guest journey.
  • Aesthetic Recommendations: Provide preliminary look and feel recommendations (refer to Technical Services).
  • Service Offerings: Offer recommendations for the preliminary treatment menu and wellness experiences
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Market Research & Feasibility

INFORMING THE DECISIONS THAT MATTER…

  • Vision & Budget Clarity: Brief and budget discussions to gain a clear understanding of vision, objectives, and operational requirements.
  • Competitor Analysis: Detailed evaluation of competitors to identify strengths, weaknesses, and market gaps.
  • Market Positioning: Defining market positioning and consumer profiling to target the right audience.
  • Concept Direction: Establishing a clear concept direction to guide design and development.
  • Interior Architecture: Space planning and adjacency diagram to optimize layout and functionality.
  • Financial Forecast: Providing a 5-year financial forecast to project revenue and expenses.
  • Investment Analysis: Develop a CAPEX budget for FF&E, OE, and OS&E before final design and sign-off.
  • Timeline Development: Creating a critical path and timeline to ensure efficient project execution.
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