WELLNESS SPA CONSULTANTS

UNIQUELY YOURS, MINDFULLY AND IMPECCABLY CRAFTED

• Bespoke Designs: Amani creates custom guest amenities and wellness products for the hospitality industry.
• Sustainable Practices: Our products and packaging designs emphasise well-being and luxury while honouring the beauty of nature.
• Cultural Reflection: Each creation reflects the local culture, environment, and setting, providing a distinctive and immersive experience for guests.
• Innovative Technologies: We integrate cutting-edge technologies to enhance product quality and guest satisfaction.
• Customizable Solutions: Our offerings can be tailored to meet specific needs and preferences.
• Ethical Sourcing: We prioritize ethical sourcing and fair-trade practices, supporting local communities and the environment.
• Industry Expertise: Leveraging years of industry expertise, we deliver exceptional products that elevate the overall guest experience.

DEDICATION TO SUSTAINED EXCELLENCE HAS NO TIMELINE

We offer consistent support from an expert specialist team in all core business functions, formalized through strategic reviews with the spa director/manager and hotel HOD team. Regular, intelligent reporting (bi-weekly, monthly, quarterly, annually) ensures alignment and focus, positioning the business to exceed guest and stakeholder expectations.

Our services include, but not limited to:

• Operational Support: Daily management and operational guidance
• Sales & Marketing Support: Strategy and execution for market positioning
• Revenue Generation: Strategies for maximizing financial performance
• Operational Collateral Review: Assessment and optimization of materials
• KPIs & P&L Analysis: Performance metrics and action planning
• Human Resources: Recruitment, management, and staff development
• Training & Development: Ongoing education and skill enhancement
• Mystery Guest & Operational Audit: Evaluation of service quality
• Quarterly Performance Audit: Regular performance assessments
• Annual SOP Review: Updates and improvements to operational procedures
• Trend Analysis: Insights on global and regional spa and wellness trends
• Procurement: Sourcing and acquiring necessary supplies and equipment

UNLOCKING THE TRUE POTENTIAL THROUGH YOUR PEOPLE

PREP FOR SUCCESS; LAUNCH WITH EASE

Meticulous planning, preparation and flawless execution are crucial to the successful opening. By focusing on building awareness, establishing a strong team, creating a positive first impression, and fine-tuning services, it will be set up for long-term success and establish itself as a premier spa and wellness destination.

• Treatment Menu & Services: Develop a comprehensive treatment menu and service offerings.
• Budgets: Establish pre-opening and operational budgets.
• Spa Set-Up: Plan and manage the setup process.
• Recruitment: Assist with the recruitment and onboarding of staff.
• SOPs & Quality Control: Develop standard operating procedures, protocols, and quality control measures.
• Operational Collateral: Design and develop operational materials.
• Marketing Collateral: Create and design marketing materials.
• Marketing & Sales Support: Provide strategic support for marketing and sales efforts.
• Revenue Planning: Develop strategies for revenue generation and financial success.

PROCURE WITH PRECISION, THRIVE WITH EXCELLENCE

• Research & Sourcing: Identify high-quality fixtures, furniture, equipment, and spa products, considering trends, technology, and cultural relevance.
• Vendor Partnerships: Work with local and international suppliers committed to excellence, sustainability, and cultural fit.
• Order Management: Procure furniture, fittings, operating equipment (OE), supplies (OS&E), linens, decor, accessories, and spa products.
• Design & Manufacture: Craft bespoke spa furniture and joinery, aligning with cultural and environmental contexts.
• Retail & Professional Products: Supply premium retail and professional spa & wellness products, ensuring industry standards and local compatibility.

THE ART OF FUNCTION AND FORM

YOUR POINT OF DIFFERENTIATION

• Project Viability Studies: Create a conceptual presentation to assess project viability.
• Wellness Strategy: Develop an overall wellness strategy for the project.
• Vision & Branding: Define the vision, corporate identity, and brand story.
• Brand Image: Establish the brand image and highlight competitive strengths.
• Positioning & Target Market: Determine the positioning strategy and identify the target market.
• Guest Journey: Define the 360-degree guest journey to ensure a holistic experience.
• Facilities & Experiences: Conceptualise facilities and experiences, with unique selling point (USP) recommendations (refer to Technical Services).
• Floor Plans: Draft floor plans focusing on operational flow, maximizing revenue opportunities, and ensuring a seamless guest journey.
• Aesthetic Recommendations: Provide preliminary look and feel recommendations (refer to Technical Services).
• Service Offerings: Offer recommendations for the preliminary treatment menu and wellness experiences

INFORMING THE DECISIONS THAT MATTER…

• Vision & Budget Clarity: Brief and budget discussions to gain a clear understanding of vision, objectives, and operational requirements.
• Competitor Analysis: Detailed evaluation of competitors to identify strengths, weaknesses, and market gaps.
• Market Positioning: Defining market positioning and consumer profiling to target the right audience.
• Concept Direction: Establishing a clear concept direction to guide design and development.
• Interior Architecture: Space planning and adjacency diagram to optimize layout and functionality.
• Financial Forecast: Providing a 5-year financial forecast to project revenue and expenses.
• Investment Analysis: Develop a CAPEX budget for FF&E, OE, and OS&E before final design and sign-off.
• Timeline Development: Creating a critical path and timeline to ensure efficient project execution.