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Amani

Franchise

THE AMANI SPA & WELLNESS BRAND

Franchise

Prosperous Business & Operational Support

Amani Franchise offers operational guidance to support thebusiness and implement specific touchpoints within the guestjourney, with impact and consistency.

THE AMANI SPA & WELLNESS BRAND

Franchise

Why Amani Franchise?
Five Key Benefits of an Amani Franchise for Owner and Hotel Management Company

Maximised Revenue Generation

Spa & Wellness experiences drive revenue for the hotel, through its higher-spending, higher-repeating guests.Setting itself apart from other Spa brands, is Amani’s Hospitality Experiences division. These services contribute to the success of its partner Hotels, by adding rooms revenue through packages, leisure stays, events and conferences revenues and increased incremental spend.

Operational Guidance & Support

With 14 years of experience in the spa and wellness industry, Amani delivers comprehensive operational guidance to support the business and implementation of spa policies, procedures and training and specific touchpoints within the guest journey, that is seamless, impactful & consistent.

Memorable guest experience boosts loyalty

Wellness integrated with a positive & memorable experience boosts the guests’ satisfaction and highly satisfied guests become loyal return guests among hotel guests and local clientele in the leisure, lifestyle and corporate markets, which will generate valuable repeat  guests for the Hotel & Spa.

Improved Profitability

When the Spa is run in-house, as a department of the Hotel, with the support of a successful and credible spa brand, under a Franchise license, it’s profitability will increase, as the Hotel is able to leverage significant cost efficiencies, with a concept that is secure, high impact and market-relevant.

Strategic Partnerships

Amani continues to nurture and develop its strategic partnerships, including influential international organisations, with captains of industry, YPO – Young Presidents Organisation, EO – Entrepreneurs Organisation as well as blue chip Corporate organisations, such as but not limited to Discovery, Nedbank, Stanlib, and Comair.

tHE AMANI SPA & WELLNESS BRAND

Franchise

Frequently Asked Questions?

There is significant evidence that a spa can positively impact rates and occupancy levels, and can be a competitive advantage, specifically if your property is a full service hotel, resort or destination property, as it is a critical component for a luxury site. An Amani spa feasibility study can help determine the most appropriate size, initial space plan and whether the spa can be a profit centre. This study also provides a five-year forecast with all of the associated revenue and expense assumptions, giving the owner or developer the best information possible as to profit potential and expected return on investment.

The most important factors are recruitment and constant training of the spa staff in all areas of guest and customer service and the small touch points needed to provide exemplary service that will positively influence the image and perception of consumers with regard to the spa “experience”. An spa menu of services that is easy to understand and is compelling, with the appropriate product selection that fits the facility and culture of the surroundings, are very important factors in bottom line results. A viable pro-active marketing and promotion strategy needs to be compiled and executed effectively to the target market. It is critical that the spa be consistently exposed to both internal guests of the hotel/resort, to the local market in the surrounding areas as well as the corporate market. All the above elements will influence the opportunity for a viable revenue stream and profits from a spa.

Over 14 years of operational experience enables Amani to recommend an appropriate number of treatment rooms and overall size of your spa. We take into account available square meterage, guest mix, facility location, industry competition and the number of keys. The client’s vision, goals, expectations and budget are factors.

In a constantly evolving industry, Amani stays on the cutting edge of wellness and spa design. Our years of experience help us determine the difference between a trend and a ‘fad.’ Traditional spas and holistic wellness offerings are all within our expertise.

Development of the spa concept needs to be prior to initiation of the design process,. Very often, the design for the facility starts and later in the process the owner will ask, “What is unique about my spa?” Following the concept is operational flow and functional aspects related to spa design that needs to be the focus, not just the aesthetics of the spa as most of the mistakes that occur are of a functional nature: facility flow, retail area design, locker room layout, IT/data areas, electrical and plumbing, reception area and treatment room design, back of the house areas, etc.

Amani has vast experience in assisting our clients in developing the most aesthetically appealing and functional spaces for spas, working with many architecture and interior design firms and we inform the spa design process particularly from a functional point of view. Our mission is to ensure we exceed our client’s goals and expectations.

An Amani Spa & Wellness agreement provides the hotel, lodge, resort or estate with the license to use and display the Amani brand with full access to Amani’s Intellectual property, garnered over 14 years of successful Spa operations and Spa openings across the continent. Amani Franchise offers operational guidance to support the business and implement specific touchpoints within the guest journey, with impact and consistency. We take a “seamless” approach in order to best integrate the spa into the fabric and culture of the hotel, lodge, resort or estate. Our clients are able to maintain control while having Amani maximise the opportunity for operational and financial success through our resources and infrastructure. 

This agreement will assist the management company of the hotel, lodge, resort or estate to become a profitable spa business, as an in-house department, just like it does for food & beverage and meetings and events departments.  It will benefit from the consistency of Amani’s expertise in the industry and operational experience, which has been proven to deliver a dynamic and prosperous spa.  Research has shown that often spas that  are outsourced in hospitality, and not run in-house as a department, are not sustainable. This creates a high turnover of spa operators as single tenants in the property.  This in turn has a negative impact on the property, as turnover in tenants creates inconsistency in services.  Spas are viewed by guests as the hotel, lodge, resort or estate’s brand’s and any negativity attached to the guest experienced is transferred onto the brand thereby affecting return business and the reputation. 

From owners and management companies’ perspective, Amani’s Hospitality division has set itself apart from other spa consultants and operators, as Amani is seen as a contributor to the success of its partner hotels, lodges and resorts, through enticing its business and leisure clientele to their properties whilst adding rooms revenue, through: leisure stays, corporate packages, conferences, events and increased incremental spend.

Franchise fee refers to the purchase of an Amani Spa & Wellness franchise, whereas royalty fees, are for continuous services on a monthly basis provided by Amani, for the use of trade name, use of distinctive system, marketing, ongoing business development and training, and all the other benefits.

There is significant evidence that a spa can positively impact rates and occupancy levels, and can be a competitive advantage, specifically if your property is a full service hotel, resort or destination property, as it is a critical component for a luxury site.   An Amani spa feasibility study can help determine the most appropriate size, initial space plan and whether the spa can be a profit centre.  This study also provides a five-year forecast with all of the associated revenue and expense assumptions, giving the owner or developer the best information possible as to profit potential and expected return on investment.

The Management Company of the hotel, lodge, resort or estate. operates the Spa as an inhouse department, which will benefit from Amani’s business support and guidance.